1.Data Controller and Data Protection Officer
Libertas Homes d.o.o., a real estate brokerage agency, takes the protection ofyour personal data seriously and implements all necessary technical andorganizational measures in accordance with best practices and obligationsprescribed by Croatian law and the General Data Protection Regulation (EU2016/679) – GDPR.
Theagency’s information system is protected in accordance with applicablestandards, and access to system components and personal data is controlled bothlogically and physically. All employees and partners are regularly trained onthe importance of information security and personal data protection.
Yourpersonal data is processed lawfully, transparently, and fairly, and solely forthe purpose for which it was collected. We retain data only for as long asnecessary to fulfill the purpose of processing, unless legal obligations orlegitimate interests of the agency require longer retention.
Accessto personal data is granted only to authorized persons of Libertas Homes d.o.o.and partners providing business support (data processors).
If youdo not agree with this privacy policy, please do not use our website or provideyour personal data. Any changes to this policy will be published on this page.
DataController:Libertas Homes d.o.o., Ulica Mata Vodopića 9, Dubrovnik, OIB: 38894731408
Director and Responsible Person: Goran Pikunić
Privacy Contact: info@libertas-homes.hr
SystemSecurity:
The agency’s information system is protected in accordance with applicablestandards. Access to system components and personal data is controlled bothlogically and physically. All employees and partners are regularly educated onthe importance of information security and data protection.
2.Purpose and Legal Basis of Processing
Libertas Homes d.o.o. processes only the data necessary for:
- Performance of contractual obligations – when processing is necessary for the performance of a contract to which you are a party or for steps prior to entering into a contract
- Legitimate interests – processing for the protection of rights, fraud prevention, record-keeping, service improvement, and internal analysis
- Compliance with legal obligations – such as laws on real estate brokerage, anti-money laundering, and counter-terrorism financing regulations
- Consent-based processing – after you provide explicit consent, e.g. for receiving newsletters or promotional materials
You maywithdraw your consent at any time, and before any processing beyond the primarypurpose, you will be provided with relevant information.
3.Data We Collect
The agency collects data during the business relationship, including:
- First and last name
- Personal identification number (OIB)
- Address and contact details
- Property-related data
- Information obtained from public sources (Court Register, Land Registry, FINA) or from partners and third parties
- Personal identification documents
4.Mandatory Provision of Data
Providing certain personal data is mandatory for concluding contracts andfulfilling legal obligations. Without such data, Libertas Homes d.o.o. will notbe able to enter into a contractual relationship or fulfill its obligations.
5.Purpose of Data Use
Personal data is used for:
- Identity verification
- Performance of contractual obligations and service provision
- Responding to inquiries and comments
- Sending information and promotional materials (with consent)
- Fraud prevention
6.Data Retention Period
Data is retained for as long as necessary to fulfill the purpose of processingor to comply with legal obligations. Consent may be withdrawn at any time bysending a request to info@libertas-homes.hr, and such withdrawal does notaffect the lawfulness of processing prior to withdrawal.
7.Data Sharing
Data is not shared with third parties without your consent, except:
- With data processors engaged for contractual activities
- With competent public authorities (Tax Administration, Ministry of the Interior, courts)
- When required by law
8.Your Rights
You have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Withdraw consent or object to processing
- Request erasure of data (subject to legal exceptions)
- Restrict processing
- Data portability to another controller (where technically feasible)
- Lodge a complaint with the Croatian Personal Data Protection Agency (AZOP)
9.Transfer of Data to Third Countries
Transfers may occur only if:
- Necessary for the performance of contractual obligations
- Required by law
- Necessary to protect your or vital interests
- Carried out with appropriate data protection safeguards
10.Contact Form
Data collected via the contact form is used solely for communication with you.By submitting your data, you consent to processing for this purpose. You maywithdraw your consent at any time by contacting info@libertas-homes.hr.
11.Copyright
All content on the agency’s website is protected by copyright. Unauthorized useof content is subject to legal sanctions.
